hello, richard jones?
i'm very sorry about what happened to your wife, but you can be sure that the culprits will be punished.
we're working on it.
the moroccan government won't let us use their airspace. they refused to acknowledge that this was an act of terrorism.
stay put.  we've settled the matter. a helicopter should arrive soon.
the helicopter is on its way. don't move.
soon.  it'll be there soon.  be patient, it won't be long.
mr. jones, i'm ken clifford, ambassador to the united states.
a first rate medical team is going to tend to her, but if you want we can take her to a hospital in italy as soon as she's stable.
there are lots of reporters waiting. is there anything you want to say to the press? a statement against terrorism?