this is terrible, sir - i hope you're not badly injured.
can you walk? it's not broken, is it?
i don't think we should call anyone just yet, it may not even be all that serious.
let's have a look, do you mind?
it's starting to swell, is it painful?
please, sir.
i assure you, sir, david is a very careful driver. please, won't you let us take you?
very good.
yes sir. i'll take care of that.
yes ma'am.
look!