what we do in here is keep track of all the case files. that way, at any time, we can find out a case's status -- where it is in the office, stuff like that. we file 'em all here, alphabetically -- that's a joke, right? erin, you've been here three weeks. if you don't know how to do your job by now, i am not about to do it for you. where've you been? don't use language with me -- um, erin? listen. even though you're not necessarily my favorite person in the world . . sometimes you're not half-bad.