what seems to be the problem, m'am?
apologize to the woman, billy. billy leans to roland.
just apologize. roland.leans back and smiles at mrs. deagle. billy looks at her. he doesn'-t want to do this. everyone in the bank is watching him, waiting for him to take a stand. billy sighs. he needs his job.
come back to my desk, mrs. deagle. i'll personally take care of your banking problems. roland walks back to his office with mrs. deagle. gary chuckles. tracy goes back to work. billy just sits. angry. humiliated. he calls the next customer.
apologize to the woman, billy.
apologize. now. billy turns to the woman. everyone in the bank is.watching. especially tracy.