parr! you authorized payment on the walker policy?! i don't wanna know about their coverage, bob! don't tell me about their coverage. tell me how you're keeping insuricare in the black. tell me how that's possible, with you writing checks to every harry hardluck and sally sobstory that gives you a phone call. sit down, bob. i'm not happy, bob. not happy. ask me why. why what? be specific, bob. your customers make me unhappy. complaints i can handle. what i can't handle is your customers' inexplicable knowledge of lnsuricare's inner workings! they're experts. experts, bob! exploiting every loophole, dodging every obstacle! they're penetrating the bureaucracy! no. the law requires that i answer no. we're supposed to help our people! starting with our stockholders, bob. who's helping them out, huh? you know, bob, a company. is like an enormous clo--yes. precisely. it only works if all the little cogs mesh together. now, a clock needs to be cleaned, well-lubricated and wound tight. the best clocks have jewel movements, cogs that fit, that cooperate by design. i'm being metaphorical, bob. you know what i mean by cooperative cogs? bob? bob? look at me when i'm talking to you, parr! do not change the subject, bob. we're discussing your attitude! well, let's hope we don't cover him. stop right now or you're fired! close the door. get over here, now. i'm not happy, bob. not happy. good thing, too. you were this close to losing your jo--