"raban" -- that'll be nearly at the back of the alphabet. i'm not obliged to give you access, you know -- not without authorization -- but i'll make an exception this one time. i'm overworked as it is. "raban" did you say? wait a minute. "raban?" where have i heard that name? why would we keep files on dead employees? all old files are sent up to the castle. do you think we have room for two hundred years worth personnel records? whenever an employee departs, shall we say, it's up to the head of his department to requisition his file, reassign any outstanding claims, and send it off. if it was accounts you wanted why did you ask for employees? it's a factory in the northern mountains. one of our best customers. without a proper request i'm not obliged to do this, you understand -- but i'll make an exception on this one occasion. at least the account is current even if the employee isn't. that place has so many accidents, it's a good thing the type of peasants who live up there don't seem to have any trouble propagating their race. you must have read about it in the papers -- there was a terrible cave-in. it wouldn't have been so bad, but even the medical officer for the district was killed! dr. murnau was the bravest of men. he spent an entire career in those backwaters with no regard for personal gain. a great loss. is your friend's name among them? then he only worked on the one case. your chief will send me the final summation when he's finished with it. of course not. only by a director of the firm. who'd want to let in all kinds of riff-raff off the streets? these laws have been with us for centuries -- how can you doubt them? you do not summon them -- they summon you -- and this, of course, hardly ever happens, if at all. the directors are an eccentric lot and by nature cautious. we're a medical firm, aren't we? they go to the medical records section. it so happens, my dear simple sir, that the head of medical records at the castle is one of the directors of this firm.