what are you people doing down there?
are you alright, ma'am?
ma'am, is this guy bothering you?
okay, put the knife down, fellow. then to joan again, taking a step toward her:
stand where you are, and put down the knife.
we've got a bead on you, so just put it down. terrified that they are going to shoot him, she moves over to harry:
stay where you are, don't go near him.
don't touch her, buddy.
don't worry, lady, we've got a car on the way.
step away from him, ma'am.