who do you want? who do you want? no one gets in the building unless i know who they want . i'm the concierge. my husband used to be the concierge. he's dead. now i'm the concierge. oh, the kraut. he's on the top floor. apartment twenty-three. but you won't find him there. he's up on the roof with his birds. he keeps birds. dirty, disgusting, filthy, lice-ridden birds. you used to be able to sit out on the stoop like a person. not anymore. no sir. birds! you get my drift? i'm not a madam. i'm a concierge.